1. No Returns Policy

All products sold on our website are final sale.

Because our products are intended for research purposes only, we do not accept returns once an order has been shipped. This ensures product integrity, safety, and compliance standards.

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2. Refund Eligibility

We only offer refunds under the following conditions:

Damaged or Defective Products

If your order arrives damaged or defective, you may be eligible for a replacement or refund.

To qualify:

• You must contact us within 48 hours of delivery
• Provide clear photos of the damaged product and packaging
• Include your order number

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Incorrect Items Received

If you receive the wrong product:

• Notify us within 48 hours
• Provide photo evidence
• We will arrange a replacement or issue a refund

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3. Non-Refundable Situations

We do not provide refunds for:

• Change of mind
• Incorrect address provided by customer
• Failed delivery due to absence
• Misuse or improper handling of products
• Delays caused by courier services

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4. Order Cancellations

Orders can only be canceled if they have not yet been processed or shipped.

Once an order has been shipped, it cannot be canceled.

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5. Shipping Issues

We are not responsible for:

• Lost or stolen packages marked as delivered
• Delays caused by shipping carriers

However, we will assist you in filing claims with the courier where applicable.

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6. Refund Processing

If your refund is approved:

• Refunds will be issued to your original payment method
• Processing time: 5–10 business days depending on your bank or provider

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7. Research Use Disclaimer

All products sold on this website are intended strictly for laboratory research purposes only and are not for human consumption.

By purchasing from us, you agree to use all products in compliance with applicable laws and regulations.

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8. Contact Us

If you have any questions regarding your order, please contact us:

Email: [Your Email Address]
Website: [Your Website URL]